Frequently Asked Questions
Call Aspiring Families for your free 15 minute consultation.
We recognize that finding the best mental health services for you or a loved one can feel overwhelming. Below, we have listed Frequently Asked Questions (FAQs) about our team, our services, and our facilities at Aspiring Families, Center for Mental Health and Wellness. However, the best way to get your questions answered quickly, accurately, and thoroughly is to contact us and speak directly to Dr. Maker in a 15 minute phone call (858-531-1122).
Whom Do You Treat?
Our team works with children, adolescents, college students, adults, and seniors. Our team offers specialized services for children as young as 2 years old up to seniors.
How Frequently Do You See Clients?
Typically, we see clients 1 x week, unless it is clinically necessary to see clients more frequently based on needs and distress.
How are Families and Parents Involved?
For children and adolescents under 16 years of age, we typically meet with the parents only first to ensure it is a good fit, for you to meet with the child’s therapist, to share concerns, and establish goals. We also encourage parents to meet with the therapist once a month to provide feedback and ensure continued collaboration with the family.
For adolescents 16 years and above and young adults 18 years and above, we encourage the client to invite the parents into a few sessions so they can give direct feedback themselves with the therapist’s support, which enhances self-advocacy, communication, and understanding in the family system. At other times, the client agrees to their therapist speaking directly to the parents/family members for support and feedback. The client signs a Release of Information that allows the therapist to speak to the listed family members.
If appropriate, we also offer family sessions, either with the child’s therapist or with a team member, to ensure that the family goals are being heard and met, and the whole family system is thriving.
Does Aspiring Families Accept Insurance?
Aspiring Families and its team members are not on the insurance panels. However, we do provide you with an itemized ‘superbill’ with all the necessary codes and information that you can submit directly to your PPO insurance plan for direct reimbursement to you. Our billing specialist can guide you in this process.
What Are The Fees For Your Services?
The fees at Aspiring Families have a range depending on the service you are receiving and the provider you are seeing. You will be provided with a Billing Agreement and A Good Faith Estimate in writing with all fees and rates for you to review prior to scheduling. No up front payments are required and you are not committed to any ongoing payments. You are only billed for the sessions scheduled by you.
How Can I Pay For Sessions?
You can pay by check, credit card, or HSA/FSA accounts. The billing specialist will charge the fee for each session after the completion of your session.
How Do I Pay For Assessments?
You will be provided with a Testing Invoice once the final testing battery is determined by you and your provider that outlines the specific costs of testing, including in-person testing, scoring and report writing, and feedback. The full payment for testing is charged one week prior to the first testing session. You can pay by check, credit card, or HSA/FSA accounts.
What Is Your Cancellation Policy?
We require 24 hours cancellation notice to avoid the fee charge for your session for missed or late cancellations. You can leave your provider or the office manager or the main number a voicemail to cancel your session.
Do You Collaborate With Other Professionals?
All team members are very open to collaborating with physicians, pediatricians, psychiatrists, teachers, therapists, and other professionals involved in your care at your request. Adult clients or both parents of minors have to sign a Release of Information form with the name and contact information of the professionals you would like us to collaborate with.